FAQs
Rudy's Rug Cleaning
What types of rugs do you clean?
We provide cleaning services for all varieties of area rugs, including wool, Persian, Oriental, synthetic, and antique pieces. If you are uncertain about your rug's material or type, please contact us by phone or email a photograph for identification assistance.How much does rug cleaning cost?
Our rates are determined by your rug's size, material, and current condition. We maintain straightforward, transparent pricing with no hidden charges or unexpected fees. Contact us with your rug's measurements or complete our online quote form for a prompt estimate.Do you remove pet odors?
Pet odor elimination is among our core services. We employ specialized treatments that completely eliminate and neutralize pet odors rather than masking them. Our methods are safe for children, pets, and delicate rug materials. Important: rugs with cloth backing can be cleaned but cannot undergo deodorization, as this process may compromise the adhesive securing the rug's construction. We will proceed with standard cleaning if you accept this restriction.Do you offer rug pick up and delivery?
We provide comprehensive pickup and delivery services throughout the greater Charlottesville region for your convenience. Our service area extends approximately 30 minutes driving distance from 605 Cami Lane. Pickup and delivery appointments are scheduled on Fridays between 8am and 2pm. While we accommodate scheduling preferences when possible, we cannot guarantee specific time slots. Standard processing time is two weeks. Complimentary pickup and delivery is included for orders exceeding $300. Orders under $300 are subject to a $300 minimum service charge.How long does rug cleaning take?
Standard completion time is two weeks from pickup or drop-off, though duration may vary based on the extent of cleaning required. We provide estimated completion timeframes when you schedule pickup or deliver your rug to our facility.What cleaning products do you use?
We utilize gentle, soap-based cleaning solutions that are safe for people, pets, and environmentally responsible.Can you clean rugs with fringe or delicate fibers?
We specialize in cleaning delicate and intricate rugs, including those featuring fringe, hand-knotted construction, or sensitive materials. We evaluate each rug individually and modify our cleaning procedures to ensure safe and effective results.Do you sell rug pads?
We carry premium rug pads that can be customized to your rug's dimensions. Quality rug pads prevent sliding, protect flooring surfaces, and increase your rug's longevity. Contact us for pricing information.Are you locally owned?
Rudy's has been locally owned and operated in Charlottesville since the 1960s. We take pride in serving our community and providing dependable, honest service to our neighbors.How do I get started?
Contact us by email, phone, or visit our location. We will explain your service options and provide a complimentary estimate.


